Having moved from Virgin Media nearly 18 months ago now, I have had a fair amount of time to make my decision about Sky's brand new TV service - Sky Q. I must admit, our 18 months with the service has not been without fault, but overall I do believe that the money we have spent with Sky has been better spent than with Virgin Media's TiVo service. Why did I move provider in the first place? We were with Virgin Media before moving across to Sky Q, and we were beginning to get very unhappy with the service, the TiVo box was sluggishly slow, the internet not much better. We were left dumped with the first superhub and the first version of the TiVo box. Having had these for a few years they were slow and needed replacing, and we had asked Virgin to replace these many times but they were refusing - claiming that it still worked and therefore why should they send us out the newer services. They eventually agreed that we were in fact eligible to have the newer boxes; but at our e...